Generative AI is already in daily use for an estimated seven million UK workers, with tasks from email triage to research benefiting from automation. TechRadar Pro reports that 58% of organisations believe AI could narrow the productivity gap — yet “shadow AI” is rising just as fast.

Surveys by Salesforce show that nearly 40% of employees using AI tools do so via apps their employer has banned, while Cyberhaven telemetry recorded a 485% year-on-year jump in corporate data being fed into public models, often from personal accounts. IBM’s 2025 Cost of a Data Breach report found AI-related breaches added an average US$670,000 to incident costs, with poor access controls a major factor.

Analysts say the fix is clear:

  • Inventory AI use and track data flows to uncover unsanctioned activity.
  • Apply zero-trust principles to model access, matching permissions to role and purpose.
  • Enforce DLP and access controls to limit what sensitive data reaches external tools.
  • Offer secure, approved AI services so staff aren’t tempted to “bring their own”.
  • Train staff in safe, ethical AI use, backed by clear policy.
  • Automate SOC workflows with SOAR to detect and contain incidents faster.
  • Monitor and adapt controls as tools and risks evolve.

The goal, experts stress, is not to block innovation but to channel it. With transparent governance, secure tooling and embedded trust, UK firms can capture AI’s productivity promise while protecting the data and reputation on which long-term competitiveness depends.

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